Privacy Policy

Menopause Together Ltd Privacy Policy

Our contact details 

Name: Menopause Together

E-mail: info@menopausetogether.org

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

We do not process sensitive information.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have provided your details to allow us to send you information or signpost you to support services.
• You have made a donation.
• You are participating in an event we are organising.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

Use of Cookies and other tracking Technology:

We may use cookies or other tracking technology to collect and store your information. 

Most web browsers are set to accept cookies by default, but you can usually set your browser to remove or reject cookies. This will not affect your use of our services.

The types of data collected in this way may include:

• Location data – such as your device location
• Your navigation and usage of our website – to help us understand trends

How we store your personal information 

Your information is securely stored. We keep personal contact details for 3 years, after you have ended your contact with us, or 7 years in the case of financial data. We will then dispose your information by permanent deletion of electronic records. 

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@menopausetogether.org if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@menopausetogether.org 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:  

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk